Tuesday, March 4, 2008

Outlook Errors: 0x800CCC13 / 0x800C013B

1. Error: 0x800CCC13
A TCP/IP error occurred while trying to send data to the server. Subject: XXXX Account: 'XXX.XXX.XXX', Server: 'XXX.XXX.XXX', Protocol: XXX, Port: XXX, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC13

Resolution:
Shut down any firewall and anti virus software. Delete your effected messages from your outbox and recreate.
2. Error: 0x800C013B
Message: An unknown error has occurred Server: 'smtp.[yourISP]' Protocol: POP3 Port: 0 Secure(SSL): No Error Number: 0x800C013B

Resolution: Try - click Start / Find / Files or Folders type in "outbox.dbx", press Find Now / Edit / Select All / File / Delete and restart your computer (Delete outbox). If this fails reinstall Outlook Express.

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