You may also receive an error message that includes one or more of the following error codes:
• 0x800ccc15
• 0x80042108
• 0x800ccc0e
• 0x8004210b
• 0x800CCC0B
• 0x800CCC79
• 0x800ccc67
• 0x80040900
Solution:
CAUSE
These error messages may occur if Microsoft Outlook or if Microsoft Outlook Express cannot establish a connection with your e-mail server. These error messages are frequently caused by one of the following: • Incorrect account settings
• Misconfiguration of personal firewall software
• Antivirus software • A bad modem
• Maximum Transmission Unit (MTU) size
• Outlook Express has been removed from the computer or the installation is damaged
• Your user profile in Outlook is damaged
• An e-mail item on your POP3 server is damaged
WORKAROUND:
1. Confirm that your e-mail server settings are correct
2. Examine the configuration of your firewall software
3. Check your antivirus vendor's Web site for additional suggestions
4. Determine whether your modem is functioning correctly
5. Verify the Maximum Transmission Unit (MTU) size that is set on your router
6. Remove and then reinstall Outlook Express
7. Create a new e-mail profile
8. Delete suspicious messages from your mailbox
1 comment:
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