Tuesday, March 4, 2008

Outlook Error 0x800CCC7D

'The server does not support a SSL connection. Account; pop.DomainName Server smtp.DomainName.' Protocol SMTP, server response '250 HELP' Port; 25, Secure (SSL) Yes, Server Error 250, error number 0x800CCC7D.'
This problem happens because your version of Outlook Express is set up to use Secure Socket Layer (SSL)
To fix this problem:
  1. Open Outlook Express, and click Tools
  2. Then click on Accounts
  3. Then click on your Email account and click Properties
  4. Then click Advanced
  5. On this screen remove the checks from the boxes This server requires a secure connection for both Outgoing mail (SMTP) and Incoming mail (POP3).
  6. You will then be able to collect your mail.

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