This problem happens because your version of Outlook Express is set up to use Secure Socket Layer (SSL)
To fix this problem:
- Open Outlook Express, and click Tools
- Then click on Accounts
- Then click on your Email account and click Properties
- Then click Advanced
- On this screen remove the checks from the boxes This server requires a secure connection for both Outgoing mail (SMTP) and Incoming mail (POP3).
- You will then be able to collect your mail.
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