0x80042109

We are sorry for the inconvenience. Please check the solution for the error message you are getting.
Cause:
This behavior occurs because some Internet service providers (ISP) do not permit message routing through another SMTP server while you are connected to their network.

Resolution:

To resolve this behavior, replace the SMTP server for the other ISP or the other e-mail account with the SMTP server that is associated with the ISP that you use to connect to the Internet. To do so, follow these steps: Contact your ISP to obtain the outgoing SMTP e-mail server address.

1. Start Outlook 2002.
2. On the Tools menu, click E-mail Accounts.
3. Under E-mail, click View or change existing e-mail account, and then click Next.
4. Click the account that you want to change, and then click Change.
5. Under Server Information, type the name of your e-mail server that you determined in step 1 in the Outgoing mail server (SMTP) box, and then click Next.
6. Click Finish

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why do i get error no 0x80042109 ?

SYMPTOMS

When you try to send an e-mail message in Microsoft Outlook 2002, you receive an error message that is similar to the following error message:

Mail cannot be sent - Cannot locate the SMTP server 0x80042109

You also may receive a similar error message with the following error message numbers:

0x800cccOE

0x80042108

0x8004210b

CAUSE

This behavior occurs because some Internet service providers (ISP) do not permit message routing through another SMTP server while you are connected to their network.

RESOLUTION

To resolve this behavior, replace the SMTP server for the other ISP or the other e-mail account with the SMTP server that is associated with the ISP that you use to connect to the Internet. To do so, follow these steps: Contact your ISP to obtain the outgoing SMTP e-mail server address.

1. Start Outlook 2002.
2. On the Tools menu, click E-mail Accounts.
3. Under E-mail, click View or change existing e-mail account, and then click Next.
4. Click the account that you want to change, and then click Change.
5. Under Server Information, type the name of your e-mail server that you determined in step 1 in the Outgoing mail server (SMTP) box, and then click Next.
6. Click Finish

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SYMPTOMS

If you are connected to the Internet through MSN, the Microsoft Network, and you attempt to send messages by using an account other than your MSN e-mail account, you receive a prompt for your logon credentials for the Simple Mail Transfer Protocol (SMTP) e-mail server. If you click the OK button, you receive the logon prompt again. If you click Cancel, you may receive an error message that is similar to the following error message: Task ' - Sending and Receiving' reported error (0x80042109): 'Outlook is unable to connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'

CAUSE

This behavior can occur because MSN does not allow messages to be sent to another SMTP server while you are connected to their network.

WORKAROUND

To work around this behavior, create a new profile to use when sending e-mail via the MSN SMTP server.

SMTP= Mail.Yourisp.com

POP3 = Mail.Yourdomainname.com