Wednesday, March 5, 2008

WHM Pop-up: Hostname A Entry Missing

When you login to WebHost Manager, you may get a pop-up with the following error:
Hostname A Entry Missing!

The server was unable to lookup an an A entry for its hostname (example.hostname.com). This is generally because the entry was never added. However this could also be the result of your nameserver(s) being down. If you would like to attempt to automaticlly add the entry, [Click Here].

If you let WHM try to automatically add the error, it will create a zone file that answers for 'example.hostname.com' with the base IP of your server. This will only solve the problem if this server is the authoritative nameserver for the domain (hostname.com, in this case).

To fix the pop-up for good, just make sure 'example.hostname.com' resolves to an IP. Go to the nameservers for 'hostname.com' and add an A record for 'example.hostname.com' to the 'fastservers.net' zone file. To verify, run a lookup on the hostname from a command prompt:
nslookup example.hostname.com

No comments: