Friday, March 14, 2008

Sorry, the nameserver ip X.X.X.X cannot be removed since it is still registered with an ICANN register.

If you are seeing the following message in your CPanel/WHM

Sorry, the nameserver ip X.X.X.X cannot be removed since it is still registered with an ICANN register.

This is a bug in CPanel/WHM and you will need to disable the 'ICANN WHOIS CHECK' via the 'Tweaks' menu in your WHM. Once this is disabled it will allow you to bypass the check and use any IP address for your DNS server(s).

Please login to your WHM and on the top left navigation menu you will see a link for 'Tweaks'. Near the bottom of that list you will see a checkbox option for 'Disable whois lookups for the nameserver ip manager.' or similar text. Check that box off and save any settings. Once that is done you should be able to modify the settings with no problems.

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